Setagaya 世田谷区
Last verified 2026-07-10
Official English website
https://www.city.setagaya.lg.jp/forforeigners/index.html
www.city.setagaya.lg.jp
Consultation desk for foreign residents
Foreign Residents' Advisory Desk
外国人相談（世田谷総合支所内）
Address: Setagaya District Administration Office, 4-22-33 Setagaya, Setagaya-ku, Tokyo 154-8504 — Open in Google Maps
Hours: 8:30–12:00 and 13:00–17:00
Phone: 03-5432-2892
Languages:
- Japanese
- English
- Chinese
In person: English Mon–Fri, Chinese Mon/Tue/Thu. Video or phone interpretation available in about 20 more languages.
Garbage sorting guide (English)
Life in Setagaya 2025 — Recyclable Resources and Garbage (PDF, English) www.city.setagaya.lg.jp
Ward office
4-21-27 Setagaya, Setagaya-ku, Tokyo 154-8504
Phone: 03-5432-1111
Mon–Fri 8:30–17:00; some counters also open Sat 9:00–17:00 (except 3rd Sat)
Moving-in procedures page
https://www.city.setagaya.lg.jp/documents/3629/01.pdf www.city.setagaya.lg.jp
Official English chapter 'Registration, Certification, and Miscellaneous Notifications' (PDF). From another municipality: residence card + change-of-address certificate. From abroad: passports of all new residents (plus translated family documents if applicable). Within 14 days, in person.
Procedures you will do at this office
National Health Insurance 国民健康保険
If your employer doesn't insure you, join NHI at your ward office. With the card, you pay 30% at the hospital instead of 100%.
National Pension 国民年金
Everyone living in Japan aged 20–59 must join, any nationality. Employees are covered automatically — everyone else enrolls at the ward office. Low income can be exempted.
Residence card address 在留カード住所変更
Your residence card must show your current address — but there is no separate trip: it happens at the ward office when you register.
Resident registration 転入届・住民票
Register your new address at your ward office within 14 days of moving in. This creates your jūminhyō (resident record), which almost everything else depends on.