Shibuya 渋谷区
Last verified 2026-07-10
Official English website
https://www.city.shibuya.tokyo.jp/contents/living-in-shibuya/en/
www.city.shibuya.tokyo.jp
Consultation desk for foreign residents
English Interpreting Desk, Cultural Promotion Division
文化振興課（区役所7階・英語通訳窓口）
Address: Shibuya City Office 7F, 1-1 Udagawa-cho, Shibuya-ku, Tokyo 150-8010 — Open in Google Maps
Hours: Mon–Fri 9:00–17:00 (closed weekends, holidays, Dec 29–Jan 3)
Phone: 03-3463-1211
Languages:
- English
On-site English interpreting. For other languages, Shibuya refers residents to Tokyo-wide consultation services.
Garbage sorting guide (English)
How to Sort and Dispose of Resources and Garbage Properly (PDF, English) files.city.shibuya.tokyo.jp
Ward office
1-1 Udagawa-cho, Shibuya-ku, Tokyo 150-8010
Phone: 03-3463-1211
Mon–Fri 8:30–17:00 (closed weekends, holidays, Dec 29–Jan 3)
Moving-in procedures page
https://www.city.shibuya.tokyo.jp/contents/living-in-shibuya/en/resident/move.html www.city.shibuya.tokyo.jp
Authored English page: 'Where to Report When You Move' — moving-in/out and residence registration.
Procedures you will do at this office
National Health Insurance 国民健康保険
If your employer doesn't insure you, join NHI at your ward office. With the card, you pay 30% at the hospital instead of 100%.
National Pension 国民年金
Everyone living in Japan aged 20–59 must join, any nationality. Employees are covered automatically — everyone else enrolls at the ward office. Low income can be exempted.
Residence card address 在留カード住所変更
Your residence card must show your current address — but there is no separate trip: it happens at the ward office when you register.
Resident registration 転入届・住民票
Register your new address at your ward office within 14 days of moving in. This creates your jūminhyō (resident record), which almost everything else depends on.